Job Description
Job Description
A client of Insight Global is looking for a Call Center Associate to sit onsite in Durham, NC. The Call Center Associate is responsible for professionally handling both inbound and outbound customer calls, ensuring each interaction reflects a high standard of service. This role involves resolving customer inquiries efficiently and escalating technical issues to the appropriate teams when necessary. Accurate documentation of all customer interactions is essential to maintain service quality and continuity. Additionally, the specialist will collaborate closely with IT and telecommunications teams to ensure seamless support and operational stability.
Required Skills & Experience
Experience working in a call center or help desk environment
Ability to triage calls
Strong customer service skills
Understanding of network fundamentals
Duration: 12 months
Interviewing as soon as next week!
...the team. Manage HR team (an HR Specialist & a Recruiter) and select administrative staff, set priorities, run performance reviews,... ...clearly. Talent & hiring. Partner with managers, to understand staffing needs, write and post openings, review resumes, interview, and...
Sally Beauty is seeking a Certified Color Consultant to provide expert hair color guidance and create exceptional in-store experiences for DIY customers. You will conduct color consultations, demonstrate selling skills, and help achieve department goals in a fast-paced...
Newbury Living is seeking a driven, results-oriented Property Manager to lead a 257-unit group of properties. This role is built for a leader... ...occupancy, push revenue, and create a standout resident experience .Youll take full ownership of the asset-leading leasing strategy...
...anexperienced Nurse Practitioner or Physician Assistant to provide locum tenens coverage for ourNeurology Consult Service in Boston, MA. This... ...Provide inpatient neurologyconsultations and comprehensive neurological assessments. Diagnose and manage a broadrange of...
...Requisition ID: 72589 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving...