Job Description

Post Office Manager

The Post Office Manager is responsible for the secure and efficient operation of the campus post office, serving students and the business needs of the College. The position manages mail and package services, the customer service window, postal systems and records, and relationships with carriers and vendors. This position also supervises the Postal Clerk and supports Campus Information and broader campus operations as assigned.

This position offers the option to work between.75 and 1.0 FTE (approximately 3040 hours per week) based on the selected candidate's preferred schedule.

Manage daily campus post office operations, including the receipt, sorting, secure storage, tracking, and distribution of mail, packages, and other deliveries.

Provide excellent customer service to students, employees, and visitors by managing the service window, processing outgoing mail and postage, and responding to mailing and delivery questions.

Oversee postal systems, records, and resources, including postage meters, mailing and tracking systems, postal accounts, supplies, cash transactions, invoices, and activity records.

Coordinate with postal carriers and vendors to manage pickup and delivery schedules, resolve service issues, and maintain reliable campus mail services.

Supervise and support the Postal Clerk, including scheduling, work direction, coverage planning, and coordination of day-to-day priorities.

Support Campus Information and other campus operations by providing backup coverage and assisting with special projects, events, and operational needs during lower-volume periods.

Enjoy helping others and providing friendly, responsive service to students, employees, and visitors.

Take pride in keeping things organized, accurate, and running smoothly behind the scenes.

Are dependable and comfortable balancing routine daily responsibilities with changing priorities and time-sensitive needs.

Communicate effectively, take initiative, and are comfortable solving problems independently when they arise.

Enjoy working collaboratively and supporting others while also taking ownership of your area of responsibility.

Find meaning in contributing your skills to the work of a mission-driven organization.

We're looking for someone who can provide excellent service, keep a busy operation organized, and take ownership of the day-to-day details that keep campus mail services running smoothly. You don't need to come to us with experience in every aspect of postal operationswe're most interested in finding someone with a strong foundation in customer service or operations who can learn our systems and grow into the role.

Experience providing customer service and/or supporting the day-to-day operations of an office, service, or similar work environment.

Experience in postal operations, shipping and receiving, mail distribution, office administration, retail or service operations, or a related environment.

Experience training, scheduling, supervising, or providing work direction to others.

Knowledge of postal regulations, mailing procedures, or shipping practices.

Valid driver's license.

Strong customer service and interpersonal skills, with the ability to work effectively with students, employees, and other campus constituents.

Ability to communicate clearly and professionally, both verbally and in writing.

Ability to organize and prioritize multiple tasks, including work with time-sensitive deadlines.

Ability to work independently, take initiative, exercise sound judgment, and respond effectively to changing operational needs.

Ability to accurately handle monetary transactions, records, and other detailed information.

Ability to use common workplace technology and office equipment and learn job-specific systems and processes.

Concordia College is proud to offer a competitive total compensation package:

Health Insurance

Health Savings Account

Flexible Spending Account

Vision Insurance

Dental Insurance

Preventative Chiropractic Program

Retirement Plan

Long-Term Disability Insurance (full-time only)

Life Insurance (full-time only)

13 Paid holidays including the time off between Christmas and New Year's

MN Paid Family and Medical Leave

Up to 100% tuition with discounts and scholarships for yourself and dependents at Concordia College and Concordia Language Villages

Up to 50% tuition discount for dependents with Oak Grove Lutheran Schools

Up to 100% tuition discounts for dependents with participating partners: CIC-TEP, ELCA schools, and Tuition Exchange Inc.

Extras: access to athletic facilities, library, fitness classes, athletic events, theatre events, purchase dining on campus, free MATbus rides

Salary 17.00 - 19.25 USD Hourly Wage

The final salary will be determined based on factors such as education, experience, skills, certifications, and alignment with the position's requirements. Other considerations may include internal equity and market conditions.

Employment Contingencies: Background Check

Required Documents

Resume/Curriculum Vitae

Cover Letter

Optional Documents

List of References: Contact information for at least three professional references (name, title, organization, email, and phone number)

Licensure

Certification

Training

Other

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